Hi,
I have a similar problem. I also backed up with smartware. But when I open smartware and hit on the backup tab, I don’t see Backup list.
I am using MBL 2 TB.
WD Quick View 3.1.7.8
WD Drive Service 1.6.0.10
I have uptodat firmware.
Am I opening the wrong thing? Please advise.
Thanks,
Sankar