Joerg_Hamburg wrote:
Dear all,
I couldn’t get access to my WD My Cloud via SSH. Neither my admin user name and password worked nor the well known combination root/welc0me. I always got “access denied” with SSH using Putty.
I then simply called the support phone number for network drives at Western Digital (in my case the international no. for Germany 0080085584253, http://support.wdc.com/country/country.asp?c=germany)..) I only had to provide my serial number (which is displayed in the admin GUI). The friendly support told me that I should try the user name sshd instead of root or admin.
Et voilà! sshd works :smileyvery-happy:. You can then use the passwd command to set the root password to welc0me or anything you like to have.
Best regards from Hamburg/Germany,
Jörg
That’s the valid login for the My Cloud Mirror, EX2 and EX4, but not the My Cloud (which is what you say you have) nor the My Book Live (which is the forum you posted in.)
