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Visitor
cberggreen
Posts: 2
Registered: ‎05-31-2011
0

My book live never sleeps

Hi

 

I bought a My Book Live about 2 weeks ago. I love it and it works like i charm, except for one issue: It never goes on sleep mode. It is set to go to sleep after 10 minutes. But even if my computer and playstation i turned off it still running after 30 minutes. The green LED flashes every 10 sec. and the drive makes sounds like it reading/writing.

 

Anyone how can tell med what is wrong?

 

 

Honored Contributor
TonyPh12345
Posts: 22,803
Registered: ‎01-11-2010
0

Re: My book live never sleeps

Try this.  Instead of turning off all your devices, just unplug the MBL's LAN cable.  See if it sleeps then.

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Honored Contributor
richUK
Posts: 6,734
Registered: ‎12-09-2009
0

Re: My book live never sleeps

You could also try rebooting the MBL from the dashboard. Sometimes mine does not go to sleep and a reboot helps for a while.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WDTV Live Streaming; WDTV Live; WD Live Hub; My Book Live. Running Windows XP on a PC / Laptop.
Visitor
cberggreen
Posts: 2
Registered: ‎05-31-2011
0

Re: My book live never sleeps

Without the LAN cable the MBL went to sleep after the 10 minutes. Could it be my wireless router that keeps it active then? Im not a big network expert so im a bit lost here...

Established Member
Tanetrion
Posts: 4
Registered: ‎07-10-2011
0

Re: My book live never sleeps

The same problem I have with my device. It never sleeps, even after 10 minutes (the option was set up in software). It seems that something waking it up constantly - the LAN indicator keep flashing, and HDD sounds like performing read/write operations (though there was not any active operations!). When I unplug the LAN cable - the device went to sleep mode after 10 min. 

 

Router ASUS WL-520GC, I use static IP.

 

Would be thankful for any help! 

-------------------------------------------------------------------------------------------------------
WD TV Live (1.05.04 firmware) -- WD My Book 1Tb -- WD My Book Live 2 Tb (1.05.07 firmware)
Frequent Advisor
yrrej
Posts: 54
Registered: ‎02-13-2010
0

Re: My book live never sleeps

Don't forget that it can take a long time to process photos, have you recently added a large

number of pictures?

 

Jerry

Occasional Advisor
dawsman
Posts: 6
Registered: ‎07-25-2011
0

Re: My book live never sleeps

I have the same problem. Any other "solutions" apart from unplugging the LAN cable? That's not really a solution in my opinion.

Staff
WDTony
Posts: 827
Registered: ‎01-11-2011
0

Re: My book live never sleeps

Is this with the new firmware? Did it work with the old firmware?

 

Have you recently added photos or media? As mentioned, we have background processes that transcode photos so they can be viewed on your mobile devices. We also have a media server that indexes media, so that process can take some time as well.

 

We tested out the "sleep mode" feature pretty extensively, so I want to make sure that you are reporting this on the new firmware. One user mentioned that turning off remote access allowed it to go to sleep. Can you check that? (I know that is not acceptable, I am just trying to narrow down where this might be an issue).

 

Tony

 

Occasional Visitor
dennisol
Posts: 1
Registered: ‎08-01-2011
0

Re: My book live never sleeps

Hello,

 

i have the same Problem. The MBL will not sleep. With the older 1.xx Software it was working...but with 2.x not.

 

Konfig:

Router AVM fritz!box 7390 

DLINK Gigabit Switch

MacBook Pro 13

 

 

Dennis

Occasional Advisor
dawsman
Posts: 6
Registered: ‎07-25-2011
0

Re: My book live never sleeps

[ Edited ]

I had the problem with the two most recent versions of the firmware (including the current version). I also had it with a version prior to those but I'm not sure exactly which version that was.

 

I've not added any media to the drive recently. I also tried turning remote access off but to no avail. Admittedly, I didn't reboot the drive after turning it off - perhaps I should try that.

 

Even when my computer is turned off, the drive stays awake.

 

I have it connected to an Apple Airport Extreme base station, and notice (like another user above) that there is intermittent communication between the AEBS and the drive as indicated by the flashing LAN light. It flashes 2-3 times every 5 seconds or so. I think that's what's keeping it awake but I"m not sure how to stop it.

 

I have a WD TV Live that is linked to the My Book Live via the AEBS both wirelessly and via ethernet over power, but I leave it off (standby) when not in use and I assume when the WD TV Live is off the network link is no longer active? I'll also try deactivating the EoP link and unplugging the WD TV Live to see if that solves the problem.

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