My MBL 3 TB can not access the internet

There is another way – but it requires a little Linux know-how and thus the risks are a little higher.   This method does NOT delete your data, as long as you follow the steps exactly.

You can go through this “Guide:”

http://community.wd.com/t5/My-Book-Live/GUIDE-Fix-Dashboard-Errors-3xxxx/m-p/513954/highlight/true#M16581

(Forget about the subject line about the 31xxxx errors.   The fix works the same.)

Make sure you read the ENTIRE guide before executing on it, or you risk losing your data.