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Frequent Visitor
krprakas
Posts: 2
Registered: ‎08-24-2012
0

My Book Live not playing .mkv files

Hi,

 

My BOOK live is not playing .mkv files.

I am trying to access the .mkv files from Samsung smart TV

 

can any one guide me how to fix the same.

 

br..krprakas

Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
0

Re: My Book Live not playing .mkv files

If you can play the .mkv file fine with a USB memory the problem might be with the twonky server, maybe is not compatible. Check if you can also access the my book as a shared folder from the TV.

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Advisor
FabianG89
Posts: 12
Registered: ‎08-07-2012
0

Re: My Book Live not playing .mkv files

hey friend,

if you are willing to spend 8 euros you can buy a license for Twonky 7. Your MyBook Live is currently on version 5 and cannot play .mkv files.

 

WD would have to pay Twonky in order to give you the update and they don't like spending money. It made me quite angry but in the end I spent the money and can now watch .mkv files without a problem.

 

You read how I did it on this post:
http://community.wdc.com/t5/My-Book-Live/My-Book-Live-3Tb-Samsung-40es5500-8Gb-HD-movies-Incorrect-f...


You can write me if you have questions

Honored Contributor
TonyPh12345
Posts: 22,855
Registered: ‎01-11-2010
0

Re: My Book Live not playing .mkv files

Version 5 plays MKVs just fine.  The problem is an incompatibility between Samsung and Twonky,which Twonky resolved (at least partially) in later versions.

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Advisor
FabianG89
Posts: 12
Registered: ‎08-07-2012
0

Re: My Book Live not playing .mkv files

ok but since the OP said he had a samsung TV, the fact that Twonky "can" under certain circumstances play .mkv is not of any real importance.

Only way resolve issue is 1) to try to get Samsung's latest drivers (I updated mine when I bought my TV (beginning of August) and this did not help. 2) Hope WD releases newer software (people have been waiting quite a while for this). 3) Pay €8 and upgrade to Twonky 7.

 

Only option 3 can have you enjoying .mkv files on your Samsung TV in half an hour.

 

Frequent Visitor
krprakas
Posts: 2
Registered: ‎08-24-2012
0

Re: My Book Live not playing .mkv files

 

Thanks a lot.

I wish upgrade the Twonky and test.

 

I am planning to follow the followin g link for upgrade.

 

http://mybookworld.wikidot.com/forum/t-459592 

 

 

br..krprakas

Honored Contributor
TonyPh12345
Posts: 22,855
Registered: ‎01-11-2010
0

Re: My Book Live not playing .mkv files


FabianG89 wrote:

the fact that Twonky "can" under certain circumstances play .mkv is not of any real importance.


 Your summary statement that Twonky 5 can't play MKV files was incorrect.  The fact that it CAN is of real importance to people who don't have Samsung TVs that are incompatible... :smileywink:

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Advisor
FabianG89
Posts: 12
Registered: ‎08-07-2012
0

Re: My Book Live not playing .mkv files

ok ok you win.

OP: good luck!

Occasional Visitor
qaftab
Posts: 1
Registered: ‎10-04-2012
0

Re: My Book Live not playing .mkv files

I have the same problem. How do I upgrade?

Honored Contributor
TonyPh12345
Posts: 22,855
Registered: ‎01-11-2010
0

Re: My Book Live not playing .mkv files

Read post 6.

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
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