My Book Live failed both short and long tests even after restoring it to factory setting. Here is what i am getting, can someone help me in finding the problem and how I can fix it?
Thanks
/$ smartctl -a /dev/sda
smartctl version 5.38 [powerpc-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Device Model: WDC WD20EURS-63S48Y0
Serial Number: [Deleted]
Firmware Version: 51.0AB51
User Capacity: 2,000,398,934,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Thu Feb 20 12:16:35 2014 EET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: (38100) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 873
3 Spin_Up_Time 0x0027 188 165 021 Pre-fail Always - 5558
4 Start_Stop_Count 0x0032 093 093 000 Old_age Always - 7205
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 083 083 000 Old_age Always - 12903
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 296
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 184
193 Load_Cycle_Count 0x0032 198 198 000 Old_age Always - 7020
194 Temperature_Celsius 0x0022 096 078 000 Old_age Always - 54
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 249
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
ATA Error Count: 75 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.
Error 75 occurred at disk power-on lifetime: 12314 hours (513 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 80 60 54 19 e3 Error: UNC 128 sectors at LBA = 0x03195460 = 51991648
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
c8 00 80 00 54 19 e3 08 7d+13:47:10.078 READ DMA
c8 00 80 80 53 19 e3 08 7d+13:47:10.077 READ DMA
c8 00 80 00 53 19 e3 08 7d+13:47:10.023 READ DMA
c8 00 80 80 52 19 e3 08 7d+13:47:10.012 READ DMA
c8 00 80 00 52 19 e3 08 7d+13:47:09.985 READ DMA
Error 74 occurred at disk power-on lifetime: 12314 hours (513 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 80 b8 49 19 e3 Error: UNC 128 sectors at LBA = 0x031949b8 = 51988920
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
c8 00 80 80 49 19 e3 08 7d+13:46:36.633 READ DMA
c8 00 80 00 49 19 e3 08 7d+13:46:36.566 READ DMA
c8 00 80 80 48 19 e3 08 7d+13:46:36.565 READ DMA
c8 00 80 00 48 19 e3 08 7d+13:46:36.517 READ DMA
c8 00 80 80 47 19 e3 08 7d+13:46:36.517 READ DMA
Error 73 occurred at disk power-on lifetime: 12314 hours (513 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 80 68 34 19 e3 Error: UNC 128 sectors at LBA = 0x03193468 = 51983464
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
c8 00 80 00 34 19 e3 08 7d+13:46:01.697 READ DMA
c8 00 80 80 33 19 e3 08 7d+13:46:01.695 READ DMA
c8 00 80 00 33 19 e3 08 7d+13:46:01.644 READ DMA
c8 00 80 80 32 19 e3 08 7d+13:46:01.643 READ DMA
c8 00 80 00 32 19 e3 08 7d+13:46:01.618 READ DMA
Error 72 occurred at disk power-on lifetime: 12314 hours (513 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 80 60 1d 19 e3 Error: UNC 128 sectors at LBA = 0x03191d60 = 51977568
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
c8 00 80 00 1d 19 e3 08 7d+13:45:26.692 READ DMA
c8 00 80 80 1c 19 e3 08 7d+13:45:26.682 READ DMA
c8 00 80 00 1c 19 e3 08 7d+13:45:26.636 READ DMA
c8 00 80 80 1b 19 e3 08 7d+13:45:26.636 READ DMA
c8 00 80 00 1b 19 e3 08 7d+13:45:26.592 READ DMA
Error 71 occurred at disk power-on lifetime: 12314 hours (513 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
– – – – – – –
40 51 80 70 fd 18 e3 Error: UNC 128 sectors at LBA = 0x0318fd70 = 51969392
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
– – – – – – – – ---------------- --------------------
c8 00 80 00 fd 18 e3 08 7d+13:44:50.154 READ DMA
c8 00 80 80 fc 18 e3 08 7d+13:44:50.154 READ DMA
c8 00 80 00 fc 18 e3 08 7d+13:44:50.107 READ DMA
c8 00 80 80 fb 18 e3 08 7d+13:44:50.106 READ DMA
c8 00 80 00 fb 18 e3 08 7d+13:44:50.060 READ DMA
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
1 Extended offline Completed: read failure 90% 12903 51713856
2 Extended offline Completed: read failure 90% 12903 51713856
3 Short offline Completed: read failure 90% 12903 51713856
4 Short offline Completed: read failure 90% 12901 51713856
5 Short offline Completed: read failure 70% 12887 51713856
6 Short offline Completed: read failure 10% 12860 51713856
7 Short offline Completed: read failure 10% 12859 51713856
8 Short offline Completed: read failure 90% 12408 51713856
9 Short offline Completed: read failure 60% 8597 2134387978
#10 Extended offline Completed: read failure 90% 6114 2134351875
#11 Short offline Completed: read failure 10% 5904 2134421871
#12 Short offline Completed: read failure 10% 5743 2134351874
#13 Extended offline Aborted by host 90% 5635 -
#14 Short offline Aborted by host 10% 5635 -
#15 Extended offline Completed: read failure 90% 5587 49910092
#16 Short offline Completed: read failure 10% 5585 49910092
#17 Extended offline Completed: read failure 90% 5583 49910092
#18 Short offline Completed: read failure 10% 5279 49910092
#19 Short offline Aborted by host 10% 5278 -
#20 Extended offline Aborted by host 90% 290 -
#21 Extended offline Aborted by host 90% 273 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
