Hello everyone,
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I connected my 3Tb My Book Live and put some 8Gb (1080p HD) movies into the public folder (transfer speed was acceptable for wifi).
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I accessed My Book Live over Samsung Smart TV DLNA setting
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I open the public folder and tried to open the files but get the message “the selected file is currently not supported”
Additional info:
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when viewing the thumbnail I noticed the size is incorrectly given as 50Mb. However when I open the public folder with my laptop it shows the correct 8Gb file size
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the file is .mkv format
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the My Book Live is in the default format (I guess FAT 32?) as I didn’t format it after setting it up.
Any ideas to help? I searched “incorrect file size + TV” on the forum but didn’t find my specific problem. The closest post I found was: http://community.wdc.com/t5/WD-TV-HD/File-size-issues/m-p/51490/highlight/true#M1967
Thanks,
Fabian
UPDATE #2:
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ok so I played around some more and moved an .avi file (3.5Gb in size, so under the dangerous 4Gb limit) onto My Book Live and tried playing it from my Samsung TV → it works!
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I moved a .mkv file (futurama episode for those who care ≈ 400Mb) onto My Book Live and tried playing that through my samsung TV. This time it showed the incorrect file-size again and would not play on the TV.
According to Samsung .mkv is supported on their TVs, and up to now over USB I was able to play .mkv formats without any problem. Does someone have an idea for a fix?
UPDATE #3
Ok so I found out how to access the TwonkyMedia Server connection ( http://NAS-IP-ADDRESS:9000/config ).
Once in the settings I first changed the horrible default setting for viewing folders (“favorites”, who the **bleep** needs that, I want to see my folders by default!). Secondly I went to the Media Receivers tab and selected the connection associated with my samsung TV.
Then I changed the media client from “generic media receiver” to samsung TV, as I had read on other threads that this could be the issue.
Alas, problem still persists. Samsung TV still sees .mkv file sizes as being 40-50Mb instea of 400Mb-8Gb and will not play them.
Any ideas? At this point I am considering whether to wait for the WD My Book Live update (which as been promised for months I read) or buying and installing Twonky Server version 7 myself.
UPDATE # 4
Ok I found this great page and am testing the process now, will let everyone know how it goes.
http://mybookworld.wikidot.com/forum/t-459592
I am still pissed off about having to spend €15 extra just to get the NAS to stream media to my TV. Not as advertised WD, for this reason and for the last 3 days of searching forums I would not recommend your product to a friend.
SUCCESSFULLY UPDATED TO TWONKY 7.08 MKV FILES WORK!
No thanks to WD however, really dissapointed in you guys.
Last tips: if you do not have a windows pc you will not be able to download PUTTY, to get around that difficult first step:
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start Terminal app (just search terminal in finder)
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type:
ssh root@MYBOOK-IP-ADDRESS
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enter password:
welc0me
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continue with this guide: http://mybookworld.wikidot.com/forum/t-459592
i have the same problem. after this update the subtitles works? if i have a .mkv movie with a separated subtile .srt