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Occasional Visitor
Yossarian
Posts: 1
Registered: ‎01-23-2011
0

My Book Live 2TB Very slow

I just connected the drive to my Linksys wireless router then went through the setup using a Dell Studio laptop connected wirelessly to the router. I did not start any backups. There is nothing else active on the network. The access times to the drive are very slow. Copying files to the default shared space on the drive averages less than 2.5MB/sec. Deleting a file using explorer takes several minutes to identify the file before I get the confirmation to delete. Opening the dashboard for the drive in Chrome takes several seconds to change from one menu to another. 

 

Any help would be appreciated - if I cannot get this fixed I will have to take it back.

Staff
cheytac01
Posts: 84
Registered: ‎01-27-2010
0

Re: My Book Live 2TB Very slow

There could be a variety of things that can affect the data transfer speed.   Lets start with the router.  Does the 4 ports on the Linksys router Gigabit or 10/100 speed?  This makes a big difference in data speeds.

 

Your Dell Laptop and Linksys Router, do they both run and are connected on 802.11n?  e.g. if your Router WiFi only supports 802.11G, but your Dell can support 802.11N, then your data transfer will be based only on the slower G.

 

Also, make sure that the MyBookLive has been updated to the latest Firmware 01.02.03.

 

 

 

 

Visitor
Dallas_David
Posts: 3
Registered: ‎01-24-2011
0

Re: My Book Live 2TB Very slow

My setup is doing the same crap.  I just tried to copy a ~801mb avi file from my laptop to the  My Book Live and it was clocking at ~2.10mb/sec.  Is this the best it's going to do?  I have the drive wired to a 2Wire DSL modem/Wireless Router.

 

Are there any firewall settings that have to be changed on Windows 7 or at the router?

Staff
WDTony
Posts: 827
Registered: ‎01-11-2011
0

Re: My Book Live 2TB Very slow

Antivirus software can slow down access. If you have AV installed, try turning it off and testing your speed.

Advisor
shiftermsk
Posts: 15
Registered: ‎10-20-2010
0

Re: My Book Live 2TB Very slow

That sounds about the speeds for wireless G.


For my old NAS and wireless G router, that's about what I got, nothing too much faster.

Occasional Visitor
dbattle
Posts: 1
Registered: ‎02-03-2011
0

Re: My Book Live 2TB Very slow

I've been having issues a well. I purchased this from Costco 7 days ago an it's still doing the initial backup (670GB).

 

A Few things to note:

- I'm running a Mac OS (Leopard).
- My router is an Apple Extreme Base Station
- My network is running over cat 6. 
- I'm running my backup using Time Machine (but I'm willing to change that if that's the problem). 
- I had a previous WD LIVE (2TB white one) that worked extremely fast but it stopped working altogether, I thought I was safe with another WD but I'm starting to question that.
- I've got the latest firmware
- it works sporadically i.e. 8GB in 5-10min and then 20kb in the following 2hours .
I really don't want to return the drive but this is getting stupid.
-D

 

Visitor
DeepakGandhi
Posts: 5
Registered: ‎02-03-2011
0

Re: My Book Live 2TB Very slow

while copying files from a lap-top to Mybooklive through network, what speed of transfer should one expect?

Visitor
DeepakGandhi
Posts: 5
Registered: ‎02-03-2011
0

Re: My Book Live 2TB Very slow

I am also experiencing slow speed.

 

Staff
WDTony
Posts: 827
Registered: ‎01-11-2011
0

Re: My Book Live 2TB Very slow

Regarding Time Machine backups - do a google search on issues with it. You will find a number of ways to help with Time Machine - especially if you are trying to do this wirelessly.

 

I am not sure what people are expecting the My Book to do connecting wirelessly and with a 10/100 connection. It can only move the bits as fast as the wireless speed. Try connecting the My Book Live directly into your computer via the Ethernet port to test the speed. As long as you have Gigabit ethernet, you should see anywhere from 40MBs-90MBs (depending on the size and length of files you transfer. The larger the file size, the better performance you will get).

 

If you are still having issues connected directly, then you might start investigating your OS. Antivirus software can slow down performance on file writes by up to 40% (depending on the AV vendor).

 

Tony

 

 

 

 

Honored Contributor
TonyPh12345
Posts: 22,992
Registered: ‎01-11-2010
0

Re: My Book Live 2TB Very slow

 


DeepakGandhi wrote:

while copying files from a lap-top to Mybooklive through network, what speed of transfer should one expect?


 

I get about 230 to 250 megabits per second on a Wired Gig network:

 

WRITEPERF.PNG

 

READPERF.PNG

 

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