My Book Live 2TB Network Drive Remote Access does not work

ive managed to sort out the constant error msgs from setting up the remote access by doing a full factory reset from the WD dashboard, all works like a dream now!!

Still got the itunes issue though, just shows as ‘downloading’ on the main screen.

any advice would be great but please be aware im a complete novice at this so step by step instructions & explanations would be great.

cheers