My Book Live 2TB Network Drive Remote Access does not work

So you tried it, it didn’t work, you went ahead and filled it with files anyway, expecting it to work without any problems later on? And now you’re mad because you have MOVED files to a drive which you KNOW you can’t access from the outside? I’m sorry, but that’s all on you.

Buying products from another manufacturer won’t help you in any way whatsoever. You might consider keeping backups of your important files and start approaching your technical devices as you would anything else that you own. I mean, you wouldn’t go on a one week vacation with your car if you hear the gearbox making funny noises, right? And you wouldn’t start painting your whole house right away, rather start with a small part of it to make sure the colour actually matches what you ordered, right? And you wouldn’t let the locksmith leave your house having changed your locks if the key doesn’t fit, thinking “it probably just needs a good wiggle, I’ll try it later”, right?