3 users on an XP box. UserA and UserB are “administrators” and UserC is “user”.
I found, when trying to restore files, that only the files from UserA are backed up and nothing from UserB and UserC. Files in c:\documents and settings.…UserA.… are backed up but not for UserB and UserC.
This is normal and expected, as WD SmartWare can not bypass user permissions. Because of system and user security levels within Microsoft Windows systems, you may have to log into each User account to proceed with automatic backups.
This is because network location configurations are permissions are not shared between Users.
If with the admin account you can get into each user directory, and copy/move/rename a file, you should be able to back them all. It is all about permissions.
How about using the backup utility that comes with XP?