MBL stucked at initializing device please wait

My MBL is stucked at initializing device please wait…the message hasnt changed and I am unable to access the functions available on the dashboard.

any suggestions please on what i can possibly do to resolve this. will be HIGHLY appreciated. I dont want to go through the ardous and lengthy RMA process ever again

Normally this problem clears after powercycling the drive, unless there is a problem with the drive.

thanks much

how do you powercycle?

Same problem here after firmware update. System is stuck at Initializing device… no way to access it and device is not visible on network interface (so I can’t access my data). Resetting through power down did not solve the issue…

Unplug the data and power cable and then reconnect.

sunky wrote:

thanks much

 

how do you powercycle?

After a new powercycle and let it run the night it seemed to have gotten out of its ‘initilializing’ (it must have taken approximately 3 hours …)