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Visitor
PHubaut
Posts: 5
Registered: ‎08-26-2012
0

Issue with port forwarding 80/443 wd2go (error 31526)

I have already two Web (as well as FTP,...) servers behind my router with port forwarding from Internet to HTTP/HTTPS

one is on 80/443 (back-to-back), another on 8080/8443 and I try to set the MBL on 8000/44300

(I have no difficulty in defining port forwarding on my router [Belgacom b-Box2 = Sagem F@st 3464])

 

I set 8000/44300 manually on the MBL and I also get the "Connected (Relay connection established)

Port forwarding failed to connect on port 8000 and port 44300 . (Error 31526)" error.
 
Ports are correctly forwarded as I can check using, for instance http://web-sniffer.net/, and connect to http://109.129.79.79:8000/ (109.129.79.79 is, at the time of writing, my external IP address) - the result of this connection is "HTTP/1.1 200 OK" - and I can see also the page returned) which prove it works.
 
So why do I (do we) get the Error 31526 message?
 
Regards, Pierre
Honored Contributor
Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

[ Edited ]

Check if the link below helps.

 

http://community.wdc.com/t5/My-Book-Live/FTP-Access-and-port-forwarding/m-p/437030/highlight/true#M1...

 

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
Visitor
PHubaut
Posts: 5
Registered: ‎08-26-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

@Alucardx -
Thanks for your reply. I checked the post in reference but it does not apply -
I am indeed attempting to forward HTTP/HTTPS ports (no FTP involved here) -
btw. in port forwarding for HTTP(S) the type=BOTH is useless, as far as I am aware, HTTP(S) are TCP-only protocols. Anyway, tried it too for safety but doesn't work better.
Any otheridea?
Occasional Contributor
arrow1
Posts: 3
Registered: ‎08-24-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

Yes I am having the same problem using a Billion router this is what I have set up. I also tried HTTPS TCP get same problem

 

 HTTPTCP8080192.168.1.680Always On 
 HTTPSTCP/UDP8443192.168.1.6443Always On 

 

 This appears in Settings/remote access/configure

connection status

 

Connected (Relay connection established)

Port forwarding failed to connect on port 8080 and port 8443 . (Error 31526)
 
Connection Options:
 
Application DescriptionExternal Port Internal Port Protocol IP Address (My Book Live)
WD 2go Port 1:*80TCP                            192.168.1.6                             
WD 2go Port 2:*443TCP                            192.168.1.6                             
 
Anybody got any ideas?
Occasional Contributor
karlm
Posts: 9
Registered: ‎03-21-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

[ Edited ]

I can confirm that I am also recieving this error!

BUT.

After awhile of leaving it alone it atuomatically changed to "Connected".

 

I did a test, I port forwarded 80 AND 8081 to 80 and 443 AND 8443 to 443, then directed it all towards my MyBook which has a static IP within my network.

 

I have port forwarded the first ports correctly, and I know this because I have checked manually via http://externalipaddress:80 and https://externalipaddress:443 and they both det a "/UI" at the end with permission denied.

 

I did the following.

 

1) Windows and Router Firewalls are OFF

2) Checked ports 8443, 443 and 8081, 80 via a third party program/site and confirm that the ports are open,

 

3) "http://myexternalipaddress:80" redirects me to "myexternalipaddress/UI"

4) "https://myexternalipaddress:443" redirects me to "https://myexternalipaddress/UI"

 

5) "https://myexternalipaddress:8443" redirects me to "https://myexternalipaddress:8443/UI"

However...

6) "http://myexternalipaddress:8081", I receive a "Google Chrome could not connect to "myexternalipaddress:8081"

 

Is it 6) that everyone could be getting this problem?

 

The settings in my MyBook live for port forwarding are atm 8081 and 8443 and stating "connected". I however get the followign error page when I try to connect via wd2go.com:

 

"

HTTP Status 404 - TCP relay failed - address for target domain not found


type Status report

message TCP relay failed - address for target domain not found

description The requested resource (TCP relay failed - address for target domain not found) is not available.


Apache Tomcat/6.0.32

"

 

I get 404 error also via my Mobile App via my Android.

 

Any pointers?

Regular Visitor
Bembudo
Posts: 2
Registered: ‎09-02-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

I also encountered the exact same problems as karlm. However after so much playing around I finally figured out a solution that works for me. I hope this works for everyone else, at least at this point its worth a try .

 

After following the instructions wd2go I finally decide to change the entire setup.

 

1. Do not forward any ports in your router

2. Enable UPnP on your router ( I think most or all Routers support this) check your router manual if unsure)

3. Access your dashboard "settings > Remote Access > check Automatic from the connection options dropdown

4. Disable your Remote Access by unchecking "Remote Access" check box

5. Restart MyBookLive via settings > Utilities > Reboot/Shut Down > click "Reboot Device"

6. Once device is rebooted re-enable your device access following step 4.

7. Assuming steps 1 to 6 have gone through successfully you should now see "Connected"

    Port forwarding connection established.

 

* to be sure that this will all work lets clear some cache and change some Java options

 

8. Clear your browser cache(this should be pretty straight forward)

9.  Clear your java cache by accessing your control panel  > Java > General Tab > settings> click on Delete files button

10. Delete any related certificates via control panel  > Java > Security Click Certificates Button > highlight and click remove to remove unwanted certificates.

11. Ok now you are ready to try accessing your network drive via www.wd2go.com

 

 

 

 

Regular Visitor
Bembudo
Posts: 2
Registered: ‎09-02-2012
0

Re: Issue with port forwarding 80/443 wd2go (error 31526)

[ Edited ]

- Also this might help if you are having java error issues

- Make sure you have the latest version of Java installed here

- make sure you have the following unchecked

 

Javacpl.jpg

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