I'm not able to connect to the private part of the cloud

Hi - I’m not able to connect to the private part of the cloud either.

Accessing the public part of the disk works fine (mostly) - I can connect both through mapping a letter-drive and as a network location.

I can also see the private shares that I have made, - but it will not accept my credentials (username and password that I defined in the WD dashboard for the machine.)

I try “connecting as another user” of course, - but this does not help.

I have the same problem on two computers, - both running Windows7.

So what do I do?

My guessing:

  1. In both cases I am of course logged in with a different username - and connected to a domain.  Do I need to use a different domain, - or somehow tell the logonmechanism that I don’t want to be in the domain that I am logged in as

  2. Do I need to change any network settings? (probably not, - since I can access the public part)

Hope you can help! Thanks in advance,

Henrik

First things first: Ca you open private shares on your local network?