I cannot access any of the folders or files on MyBookLive. I have tried to map the drive using WD Discovery, but just get an error after clicking on ‘Map Network shares’ It seems to run OK, but then the message ‘the network path was not found’ appears.??
I have recently had a new Virgin Media superhub installed - could this be the source of the problem? I had to reset my printer etc.
I can access my files using the app on my phone, just not on my network.
Any help would be great - but please keep it in simple terms, as I’m not great with network stuff…
Good luck with that P.O.S took mine it and its complete hard drive failure. Bought it 6 months ago and lost over 2 TB of RAW images of photography…I had 3 orders come in today and tried to access it and could not. I just lost a nice paycheck and learned valueable lesson store in 3 location and I will never buy another WD product as long as I live. Thnak you WD for screwing up my livelyhood…
I have recently had a new Virgin Media superhub installed - could this be the source of the problem? I had to reset my printer etc.
I can access my files using the app on my phone, just not on my network.
My guess is, that along with your new router, your PC created a new network profile (which you would have been prompted which type Public / Home / Work / etc) … and the settings on your PC changed with that new profile being set back to default.
