Green light won't stop blinking; blue light never comes on

modriguez wrote:

Thanks for the reply. I can access all the data through Windows, and can also access the dashboard. I’ll run an extended test and report back what I find.

 

EDIT:  What do you mean by resetting? Is that the same as shutting down and restarting?

No in the back of the unit you will see a little button, that you can use it to reset the unit, this will reset the passwords, but it will not delete the information on the drive.

you can look it here  http://www.wdc.com/wdproducts/library/UM/ENG/4779-705042.pdf its on the page 111