Error 36102 while creating safepoint

WD Legacy Products My Book Live
3

Hi,

Actually, a snapshot of your My Book live at any specific time. A Safepoint is a collection of all the data on your drive, including users, shares and all the backups such as WD Smartware, Apple time machine and windows backups, including the device configuration details.

To what device are you performing the safepoint?

See if the following link helps.

http://wdc.custhelp.com/app/answers/detail/a_id/7078/~/error%3A-36102–your-safepoint-could-not-be-created-due-to-a-failed-request…