Disable Remote Access

vanj131 wrote:

I would like to disable remote access to the MBL from outside my home network.  So I went to Settings/Remote Access and turned off the Remote Access checkbox. So far so good. To my surprise, after a few days, I opened up the WD My Cloud app from outside (on my iPhone using a cellular data connection) and I was able to browse the NAS! When I went back home, the Remote Access checkbox was enabled again.

 

Does a reboot or new firmware make the MBL forget that I had unchecked the box? How can I make the setting stick permanently?

That doesn’t sound right, mine has never done that so either yours has a firmware issue or is messed up. Update the firmware, do a full factory reset (Erases data), then replace it if it’s still rogue. I think wd will want to scan it or something if so because this is a security problem.