Dashboard will not load

Yesterday i bought an MBL, set it up and immediately installed the latest firmware. The download and install was reported as successful but when it rebooted, the dashboard wouldn’t load anything apart from the background image. No text, no other images, just the background.

Today i returned it to the store and got a replacement. After upgrading the firmware on the new one, i’ve now got the exact same problem.

You’ve got a bug in the firmware guys. Sort it out and tell us how to install the new firmware without the use of the dashboard or tomorrow when i return this unit, it wont be for a replacement WD drive.