Dashboard Error - WD My Book LIve 3TB

HI,

I am using WD My book live. In which I have upgraded the firmware to 2.42.02-012 and configured it using dhasboard.

Later I used mbl_windows_setup to configure the drive, once after setup  my dashboard is not accessible, However I am able to open my drive and to get my data.

Please help me out to update my firmware and to gain back access to my dashboard.

Regards,

Ganesan R

Right now we’re looking into this issue.  Currently, there is no way to downgrade the firmware.  You can RMA the drive, but you may want to back up your data first. 

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Thank you for your support.

I have taken complete backup of my drive.

Can you please help me with troubleshooting my drive to gain access back to my dashboard.

Regards,

Ganesan R