Cant find MBL on my laptop

WD Legacy Products My Book Live
1

Hi All, 

sorry if this has been asked before, i have had a quick look throught the the recents questions but cant find anything similar.

Today, i was using my MBL over my home wifi, when it suddenly came up with a message saying it has lost connection.

I now can not regain a connection, from my home wifi or any other connection.

HOWEVER on my iphone, using the WD2go app i can access all the data as normal. 

i have turned my computer on and off many times and still now connection.

ANY help would be great.

thanks

Paul

2

Hello,

Have you tried resetting the drive?

Or have you tried mapping the drive to see if windows can see the drive again?

3

Try turning your router off, then back on. Perhaps it is glitching.

Have you tried connecting your laptop to the router with a network cable? This would show if the WiFi of the router is the issue.