Cannot access mybooklive on network

WD Legacy Products My Book Live
1

Hi I have a mybooklive 2TB which i purchased some time ago. It was working fine up till a week ago as I went on holiday i left it plugged in as I wanted to access the files remotely via wd2go. however while away i was unable to access remotely after a few days away. Since returning the drive does not appear on the network list of any computers or tv’s the light on the front is not on . However that hasn’t appeared for sometime, but hasn’t made any difference in the running of the drive. the light on the back of the model where i plug the network cable in has a green light from time to time.

I really dont want to lose my work I have backed up on the drive I even tried resetting the model but I couldn’t tell if thats done anything.

I hope someone could help me

Awaiting any help

Thanks

Kunal

p.s I may not be that computer literate so please bear with me.

2

Hello,

Try resetting the drive by holding the reset button on the back for 4-6 seconds. Also try a power cycle.

3

Hi,

Thanks for the respnse.  I hate to sound daft but would resetting the box would that format it, also I’m unsure as to what a power cycle is?

Thanks

Kunal

4

have a look at the user’s manual

http://support.wdc.com/product/download.asp?wdc_lang=en&fid=wdsfMyBook_Live

5

Hi I tried a power cycle this made no difference I was then told by wd to reset and plug a network cable directly to the box into my laptop and then try and access it in the network section no such luck again . I did notice the two lights on the back with the network cable one is amber when I plug into my router. When I plug into my laptop they both are green. Could this mean something.

Any help be great.

Regards

Kunal

6

when you look at the LAN client table in your router’s set up page, do you see the MBL? 

You might have a bricked MBL. There are guides on this forum for debricking a MBL