Update MBL firmware, .net framework
Enable file transfer,network discovery and sharing in windows setting
Go to dashboard Settings/network/ftp allow ftp.
Remote access is enabled
Turn firewall off
Turn antivirus off
enter in internet browser http://(drive name or ip address)/UI/ssh and enable ssh ex. http://mybooklive/UI/ssh
then transfer files!!!
if still not successful:
go to dashboard
settings/Remote access/advance rebuild wd2go server
GOOD LUCK!!!