Can't Login Help!

I just installed my MyBook Live today. I have a Mac desktop running 10.7 and it all installed fine, but when I try to go to network, login as registered user, and enter my password it doesn’t work. I’ve tried both using my name and my email but neither work. I called customer service and they told me I have to call another number and I don’t wanna yet. Help please. 

Hello  jeepchick03,

Please see your personal messages.

I’m interested in this too, but for a PC, not a mac.

I have the exact same issue.  Will not take the admin username and password but takes the other users.  Every time.

For the Mac, if you already mounted the share under a different name, unmount and try again.

For PC, very similar.

http://community.wd.com/t5/My-Book-Live/Unable-to-access-private-folder-of-one-of-the-two-MyBookLive/m-p/585526/highlight/true#M24488