jstrathman,
I never got their standard offer of “send it in for a refurb unit”…
I just gave their 1-800 number a call, and went throught the usual “try this, and reboot and try that and reboot” with the WD tech on the phone, and he gave me a case number and said that he had to escalate…(possibly beyond his knowledge?). In all honesty, everything he asked me to try, I had already tried thanks to all the post i’ve found here… I’m not holding my breath…
