Yellow light on MBLD

One of my MBLD’s is showing a steady yellow light and has disappeared from my network, smartware, and quickview.

Unplugging power and then reconnecting gives a blue light for a short time, then steady yellow.

I have done the following basic troubleshooting so far with no success:

I checked the network connection by changing ethernet cable and router port. 

I let the MBLD cool down for several hours before trying to start it up again.

Removed B drive and powered up.

Removed A drive and powered up.

Removed both drives and powered up.

Put the box with the drives in the fridge for a couple of hours just to be REALLY sure nothing was hot.

All results are the same.  Blue light for a short time, then steady yellow.

Ethernet lights show connection and activity on the MBLD and the router whenever power is on.

Any suggestions on how I might get this working again?

thanks,

Ed

Hello,

Yellow light means the drive is loading the OS. If you turn the drive on and the light remains steady yellow for more than 5 mins then I recommend you contact technical support.

Contact WD