I experience power outage yesterday & since then I’m been experiencing access issue on my MBLD from any device (Windows 7 x64 pcs, using my cloud app on iPad & andriod mobile phone).
Once MBLD rebooted & initialized, it was accessible for a few minutes, afterwards it became inaccessible. Wasn’t able to browse Network Shares or access the UI through a browser. I reset the MBLD a few times, I experienced the same issue.
The WD quick view (WD Smartware program) is still able to find device, however stopped providing some information e.g. Used - currently displaying 0%, but there are files on the MBLD.
I followed guide on how to Factory Restore the MBLD using SSH. [GUIDE] Fix Dashboard Errors 3xxxx
Once I completed the process, I was able to access the MBLD. Everything seemed to be fine, however the response time for browsing the network shares was slower than usual. But I’m just happy to be able to access my files.
This morning the MBL Duo became inaccessible. As time goes by, the MBD became accessible again, after a few minutes it became inaccessible. This issue is constantly occurring.
I’m still able to ping the MBLD when its accessible & inaccessible.
I installed WD Discovery after it was recommending in the forum topics. It is able to find MBL Duo when it’s accessible & inaccessible. If I’m able to access the MBL Duo, I can map or browse the network shares using WD Discovery. But when the MBL Duo becomes inaccessible those two options are disabled.
A new issue I’m experiencing is when the MBLD is inaccessible, I have no SSH access. Even though I’m able to ping the MBLD. Once the MBLD is accessible I have SSH access. I’m not sure if that provides any useful information.
I spent time searching on the forum & unable to find topic with someone experiencing the same issues. Do I repeat the guide on how to Factory Restore the MBLD using SSH? Is there another process I need to do to resolve this issue?
Thanks in advance.
