Experiencing access issue on MBLD from any device

Unfortunately at this moment WD does not feature case replacements for the WD My Book Live Duo, however, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

Regards,