So I’m having some issues connecting and setting up my Live Duo harddrive.
This is what I’ve done so far:
Connected the device to my modem via an ethernet switch (I also have an Apple Airport connected to the switch)
Connected the device to the provided power supply
My Wifi/Airport is working fine and the LED on the drive is green, but the My Book Live Duo Setup software can’t find the disk, so here I am, stuck.
I actually connected and set up the drive directly to another Mac yesterday via an Ethernet cable, and it worked fine. But now I’ve bought an Ethernet Hub/Switch to connect it to my network. Maybe this has something to do with the issue?
The problem is then that my Airport Express only has one ethernet connection, so by connecting the modem to the airport I have no way to connect the switch…
Yeah, you are right. I only have the AIrport express.
But I connectet an old Router I had laying around to the modem, and connected the Drive to that one. Like always, still I have internet and a green LD on the drive, but the software cant pick it up… I think I am getting really close here.
Sorry for my ignorance, but I’m quite new to this.
I was running into the same problem and then just plugged my WD MyCloud 4TB directly into the Airport Express. There are two ethernet ports on the airport and that solved the problem for me.
The issue I think was that the Airport Express does not have a lan connection, just one ethernet.
So what you need to do is to get a router in order to create a new network (you can still use the Airport network as well), connect a router to your modem. The router now acts as a Switch/Hub, so you connect your Aiport to the Router, and connect your drive to one of the LAN connections in the Router.
Let me know if you need any more help, I can post some pictures.