SETUP PROBLEM - Runtime Error - HELP PLS!

Hi, I try to install MY Book live Duo 4TB. I am using WIN 7 x64. I have connected the drive directly to my Dell Vostro 1720. I have checked NET 3.51 and is installed, have re-installed 2010 MS C++ package and NOTHIG - always got message: Runtiime error ! … \Setup.exe. This program has requested the runtime to terminate in an unusual way. Please contact etc. The same message appears if I start Win with minimum enviroment. In the network I see Mybookliveduo as a storage device, so it is discovered by Win 7. HELP !

Don’t worry about the software - manually map the drive letter (there is a link in the KB on how to do this) and access the drives dashboard by going to http://mybookliveduo/ in a web browser.

How to assign letter to the drive if such problems occurs ?

http://wdc.custhelp.com/app/answers/detail/a_id/2676

It doesn’t mention the Duo, but the steps should be the same as the Live.