Got my Live Duo installed and functioning, and have enabled Remote access, but when I try to access it remotely - both via an Android tablet and from a PC browser, I get the error message " Device is Offline. MyBookLiveDuo is currently offline. Check your Internet connection and enable remote access…

See if this gets you anywhere: http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshooting-Remote-Connectivity-Issues/m-p/617261#M1130 Note: The images are from the My Cloud NAS, not the Live Duo, but the process is pretty much the same.

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Remote access to MyCloud on Live Duo

WD Legacy Products My Book Live Duo

sirarch January 31, 2014, 5:20pm 3

Excellent tip. Thanks

Sir Arch