Red light on WD My Book Live Duo

Just moved my drive from one apartment to another personally, carefully hand carried.  It has been working with no problems at all for 2+ years at one location on one network, now when moved the red light is on and it is not working.  Have tried a reset from the back - no dice.  What can I try next?  I tried to take the drives out and place them in to a SATA slot but they would not load.  Set up as one drive so did not set them up as a RAID array.  ALso tried new Cat 5 cable and hooked it up directly to router, bypassing network switch.  Any suggestions welcome.  Thanks.

Hello,

According to the User’s Manual page # 12 the red light may be triggered by:

• Disk SMART failure
• Data Volume does not exist
• System Volume does not exist
• System thermal shutdown (75 C)
• Unsupported drive detected

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705065.pdf

I have exactly the same problem. Message was “failure to mount volume”. I too am using it as one 6tb drive. The diags state that the B drive is bad.  In my case, I had less than 3tb of data,  I would like very much to recover this if I can. Since it was configured as a single drive can I buy an exact replacement drive. What steps would need to be taken to install/configure?