It finally works after several customer service calls. It needed two things:
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A reboot.
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The external port of 8080/8443 as recommended by the help webpage in Manual mode doesnt work for direct connections. It always gets setup as relay connection. Once it is changed to 80/443 and setup my router to allow these ports, then it connected directly.
Another thing is, using Automatic setup in mbld and enabling UpnP in router didnt work. I am using a Belkin router.
Anyways, I am now able to access my files from mobile and browser…
