11-29-2011 12:52 PM
We receive updates to the community platform on a regular basis. Sometimes, those uncover or cause bugs. We work through them when we encounter them.
11-29-2011 03:50 PM
Kinda makes me skittish about downloading updates from WD. I have had some not-so-good experiences with my computer after downloading updates in the past. Thanks again for your help, Bill S., Community Manager. I sure appreciate you.
11-29-2011 04:51 PM
You're welcome. And thank you for being a part of the community.
01-04-2012 10:07 AM
This Forum is terrible. I can't figure out how to start a topic. It took my 15 minutes just to get here. I need help installing my Live book. The instructions are next to useless and is about as user friendly as this site.
01-04-2012 02:35 PM
This Forum is terrible. I can't figure out how to start a topic. .... . I need help installing my Live book.
Click THIS LINK, then click THIS ICON on that page:
01-08-2012 07:09 AM
Unfortunately, sometimes downloading updates either causes a problem or solves a problem. This is not a new phenomenon, and has happened to a few of us. All I can suggest is to keep trying to back your pictures up, a few at a time if that's all you can do, until someone else might be able to help you. I am sorry this happened to you, but keep backing up any way you can until another answer comes your way.
02-13-2012 06:34 PM
Same here. I wanted to reply to a post about how My Book Essential doesn't back up and you can't even find a link to reply that I'm having the same problem. This new My Book Essential has been a continued frustration from day 1.
02-15-2012 11:42 AM
Well you did reply to this one
It might have been closed or something.
Create a new topic with your problem, this ensures you will get help faster