Where is the link to post a new question .

[Bill_S]

We receive updates to the community platform on a regular basis.  Sometimes, those uncover or cause bugs.  We work through them when we encounter them.

[CLAUDIA]

Kinda makes me skittish about downloading updates from WD.  I have had some not-so-good experiences with my computer after downloading updates in the past.   Thanks again for your help, Bill S., Community Manager.  I sure appreciate you.

[Bill_S]

You're welcome.  And thank you for being a part of the community.

[Nickdisco]

This Forum is terrible. I can't figure out how to start a topic. It took my 15 minutes just to get here. I need help installing my Live book. The instructions are next to useless and is about as user friendly as this site.

[TonyPh12345]

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Nickdisco wrote:

This Forum is terrible. I can't figure out how to start a topic. .... . I need help installing my Live book.

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Click THIS LINK, then click THIS ICON on that page:

[Kajun]

Disregard.

[CLAUDIA]

To Kajun;

Unfortunately, sometimes downloading updates either causes a problem or solves a problem.  This is not a new phenomenon, and has happened to a few of us.  All I can suggest is to keep trying to back your pictures up, a few at  a time if that's all you can do, until someone else might be able to help you. I am sorry this happened to you, but keep backing up any way you can until another answer comes your way. 

Good Luck

Claudia

[CLAUDIA]

Kajun;

Got your "disregard" notice after I had posted.  Glad you got your problem addressed.

Claudia

[ohio1]

Same here. I wanted to reply to a post about how My Book Essential doesn't back up and you can't even find a link to reply that I'm having the same problem.  This new My Book Essential has been a continued frustration from day 1.

[Wizer]

Well you did reply to this one 

It might have been closed or something.

Create a new topic with your problem, this ensures you will get help faster