Resently I’ve got SSD-C16G-4300 from WD. In the Data Sheet, Command Overhead Time (Latency time) value specified as 2 ms. The measured value of this parameter is about 20 ms. I asked support team for explanation and got the next answer : “I have escalated the case onto our 2nd level technical team for further investigation, I will inform you when I get a response.” It was on Aprel 22. From that time they do not reply my mailes. I don’t think that it is good way to do busyness. If somebody can advice me what to do, how to reach this second level technical team?
| Forums | News and Announcements | Register | Help | Forum Guidelines |
Copyright © 2021 Western Digital Technologies, Inc. All rights
reserved.
|
Trademarks
|
Privacy
|
Community Terms of Service
|
Site Terms of Use
|
Copyright
|
Contact WD
|