Virtual dvd caused problem with my actual dvd player

Hi joe,    thanks for the reply. i used the smart ware program that installed the virtual dvd to uninstall…still does not play dvds. i’ve tried through device manager to uninstall the dvd player and restart system…nope  no fix…tried what you suggested…no fix…went online and found some info about problems with dvds…it suggested editing the registry…did that and did not fix it…it’s strange because it will read and play videos(flv) that i burned but not regular dvds…i check the dvd region(i think that is what it is called) and it’s set for the states(1). i hope i can fix this without having to re-install windows.

thanks angain