The request could not be performed because of an i/o device error

hi all…

i bought my My Passport Essential SE 1 TB last year(2011) in August…but now it’s not working…

when i insert usb in my laptop there is sign of usb detection which shows that hardware is detected but i am unable to see the drive in my computer…moreover i have tried WD quick formater it also ends with an error…in disk management a box opens…

image attached:

afterwards if i click ok then following box comes…

image attached:

if i right click on disk 1 which is my WD external drive it shows nothing…

on bottom right i get…

i am unable to format the drive…i have even updated the firmware…but all in vain…

please i need help…i don’t care of data…but i need back my fuly operational external hard…

please HELP…!!!

The I/O error is a Input or Output error. It could be either the computer USB port or the drive USB port, you should also check the USB cable. If possible test your drive in a different computer.