The WD Community was created for Users such as yourself to help one another, and to share your experiences and ideas with one another. As Moderators, we are here simply to facilitate and oversee the community. If you have a question relating to what’s going on in the community, we will be happy to respond. However, if you are looking direct technical support from WD, you will need to contact them in your region.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
-WendyM
