You did remarkably well
I called tech and they walked me though removing the SmartWare. I wish I could have recalled the steps for you.
I went through my notes with no luck. I did not feel like plwing my way through to be rid of it…
If you go to wdc.com and look around you will likely find out how to remove the SmartWare if you have no warranty.
I’d call them anyway to remove it as they know they have made a problem and will likely help you.
You sound like you have rid yourself of it.
Imaging to a drive with no othr software in the drive(plug n’ play)is much better than backing up. When it is time to recover you will get disassembled packets when you backup…
I got a WD My Book Home 2T with no SmartWare in it. I use Acronis to i mage and this way I can retrieve a single file or recover the snapshot.
I use Macrium for my laptop - it is free and if uncompressed you can still retrieve single file if necessary.
I had to format to change the FAT to NTFS as they come thru ready for Mac.
Also had trouble with connectivity so ran disk check to verify the integrity of the phases. had to replace a defective usb cord also.
I have a firewire cable and am getting a firewire ready pc soon.
I have had my share of woes with Wd.
Good luck
Good luck
