Newbie here. I have gone through the steps and checks in FAQ: External hard drive no longer shows up in My Computer and data can no longer be accessed[ New ]
02-10-2011 05:17 AM - edited 02-17-2011 10:18 AM
(BTW I could not get this link in it to work http://wdc.custhelp.com/app/answers/detail/a_id/3865 so that has not helped)
I have a WD10000H1U-00 My Book Essential Edition 2.0 and am using W8.1
I have copies of the files that came with it when new but they are not on it now…
I followed these steps recently :
" Open the command prompt and type:
diskpart
list disk (For me my new SSD is disk 0, but could be different for you.)
select disk 0
clean (clean wipes out all existing drive partitioning.)
create partition primary size=100 align=4096
(aligning improves performance on SSD’s and newer hard drives with 4096 byte sectors)
format quick fs=ntfs
active
create partition primary align=4096
format quick fs=ntfs
exit "
It was working fine before I used diskpart.
Now, although Device Manager says it is working properly, it is not listed in This PC. I did a driver update and that reported it was up to date and the version is 6.3.9600.16384