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Occasional Visitor
digitaltoast
Posts: 1
Registered: ‎08-05-2011
0

Windows update tells me I need WD SES Device update, then fails.

Brand new WD My Book 1TB. Firmware update. Power cycle. Reboot. Smartware updated. Reboot.

 

All seems to be OK, but Windows Update tells me I need to update

Western Digital Technologies - Other hardware - WD SES Device

 

 

I try it, but it fails: Installation date: ‎05/‎08/‎2011 16:01

Installation status: Failed

Error details: Code 80070103

Update type: Optional

Western Digital Technologies Other hardware software update released in January, 2011

More information:
http://winqual.microsoft.com/support/?driverid=20408167
(the link about leads no-where, just to general stuff about drivers)
Help and Support:
http://support.microsoft.com/select/?target=hub


I then try manually running the updater, but it tells me:


No WD SmartWare software update required
WD Smartware version 1.5.0.17 is current

The version of the WD SmartWare™ software on your computer is current.

No installation or update is required.

System details:

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XXXX-PC
System Manufacturer BIOSTAR Group
System Model TA790GX 128M
System Type x64-based PC
Processor AMD Phenom(tm) II X4 940 Processor, 3600 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 080014, 25/05/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name XXX-PC\XXX
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 1.47 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 4.93 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Honored Contributor
ricardodegracia
Posts: 418
Registered: ‎02-03-2011
0

Re: Windows update tells me I need WD SES Device update, then fails.

Hi

 

The SES driver is what allows you to have WD Smartware working, if you install the software then, the driver is going to install as well.

 

If you don't want to use Smartware , yo won't need to install the driver and the drive will work fine anyways.-

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