I already have this Mybook external drive for some years now and I’ve never had a problem. About some months ago I updated the OS of my computer to Windows 8.1. and since then I can`t use it with MyBook connect to the USB.
At the start up, my computer completely freezes after loading the desktop if I have MyBook connected. The Windows Explorer can actually map the drive M:, and access it if I have a lot o patience and time. Task Manager shows everything OK, except that my main HDD (partitions C: and D:) have a 100% utilization.
When I disconnect Mybook usb everything goes normal again. If I reconnected, the problem returns.
I`ve run WD Digital Data LifeGuard quick test on this drive and it passed.
Try running an extended test to be sure. If the extended test completest completes successfully, it is possible that some of the files are corrupted. You can try running a windows check disk, check the link below for the steps.
I’m having a similar problem (with my external hard drive), but it only freezes when trying to read the drive - eg after I unlock it. So I cannot do the error check before it freezes. Is there a way to error check the drive while it’s still VCD password protected?
(Sorry jordinelson for hickjacking your post - it just sounds like it’s a similar problem. Thank you =) )