I thought I’d try here since I’ve tried everywhere else… My bf bought me the 2TB My Book Live for Christmas and the first time I tried to “plug and play” it didn’t work. I did call Customer Service and walked through many steps and in the end, the CSR determined my drive was broken and I should ret…

Windows 7 Computer Won't Recognize My Book Live

trythesefirst February 6, 2013, 10:24am 3

This would be a router issue since you successfully access it via direct connection.