Where did the Acronis for WD download go?

I totally uninstalled Acronis and  did a fesh install of the new download.   Same problem.  I also pulled the case apart and took out the 2 newer sticks of RAM, still same result.

It says I’ve got a “0-0” Partition and it’s archives are corrutpt.  What the **bleep** is a “0-0” partition and why don’t I see it anyplace???  This is getting to be a real PITA.

I threw the question out on the Windows 7 forum to see if anybody knows what it is.    I realize this is a free program, but why isn’t there some kind of support for it?    Acronis wants to charge for tech assistance.