Western Digital SuperSpeed USB 3.0 PCI Express Not Working. Not being recognized by Windows

my card is unbranded too althought the first was a western digital brand.  i checked again and i do see a unknown device icon althoughim not sure thats bc of the usb card.  anyway to check what this unknown device ties too?  i try to update the driver manually and point to the usb 3 driver but windows says cant install.  any suggestions?  i can try to take the card out to see if the known device goes away?  weird.