Well you helped with the solution ,sort of ! I did what you told me to get the backup and retrieve buttons to lit up, which they did. The bad is that it still will not backup and it doesn’t categorize files of show anything in yellow for backup. On the backup screen it shows the computer and the drive as having 0 files for backup. I know this can’t be right as there was always something to backup in the past. With that said, I know I am getting closer to the fix ,but not quite there yet ! What irritates me is the tech support e-mailed me back and forth for a week and couldn’t even get the backup and retrieve buttons to lit up. Guess times are tough and good help hard to find. So to answer, you have half fixed it. Now if you can get it to backup and do all the other things it normally does we will have won the war. Anyway thanks for the help up to this point. Any more suggestions on what to try next ?
Ted
