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Occasional Contributor
jsquadrilla
Posts: 2
Registered: ‎04-12-2012
0

WD disconnects after three days

Hello,

 

Weird problem. Have had the WD My book 1TB for almost a month now, and keep having a recurring problem.

 

It stays connected, three days later and it's missing from My Computer, but the light is steady and on. After taking the power out and putting it back in, it is connected again. Haven't tried it using the USB, but probably the same thing. Seems like I keep needing to re-connect it every three days (the magic number)

 

Any ideas? Kind of disappointed with this drive so far.

Occasional Visitor
shabeer
Posts: 1
Registered: ‎04-13-2012
0

Re: WD disconnects after three days

i have my book 1 TB and it was working well for the past 2 years. suddenly it is not showing in my computer as external drive

Honored Contributor
Wizer
Posts: 3,894
Registered: ‎04-04-2011
0

Re: WD disconnects after three days


jsquadrilla wrote:

Hello,

 

Weird problem. Have had the WD My book 1TB for almost a month now, and keep having a recurring problem.

 

It stays connected, three days later and it's missing from My Computer, but the light is steady and on. After taking the power out and putting it back in, it is connected again. Haven't tried it using the USB, but probably the same thing. Seems like I keep needing to re-connect it every three days (the magic number)

 

Any ideas? Kind of disappointed with this drive so far.


sounds like an issue with the usb and hibernation

 

check the power settings on the device manager for the usb controller

 

this is more common on firewire but it can also happen on usb 

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