I am sorry that the only thing I can say is Welcome to the Gang.
Here is a résumé of WD Support regarding this situation.
If the drive is no longer under warranty, your out of luck they don’t even offer a repair service.
They can offer you some adress to get your data back but it might cost you in the thousands.
If it’s under warranty they might replace it, as for your data, they don’t give a damme.
Bat
