Just so you know there is a procedure to update the firmware… It involves turning off the antivirus while updating fw. it is also advised to unplug any other devices on USB (if you are updating via USB which I did). The Download page has further instructions on on things to do like uninstall the DL manager etc so on and so forth…This is the page for my MYBOOK home edition 320 GB External Simply enter the correct order number from the box 's UPC label in the search field at the support site. —>> http://support.wdc.com/product/download.asp?groupid=111&sid=99&lang=en
Hope this help any others with problems
Matt
