Hello there. this is my first post to this forum and i hope to find an answer to an issue i’m having with my book essential external hard drive.
2 weeks ago i accidentally dropped my hard drive from 1 meter high. Fortunatelly the hard drive was still working despite the issue i was having for 2 years (It always took about 15 secs to load my drive everytime i was pluging it to my PC)
The issue i will address now however is that as from yesterday i can’t access my hard drive at all. The light indicator and the loading sound from my hard drive seems pretty normal. I still see the hard drive in:
control panel->devices and printers
The warning in WD smartware:
And in disk management it shows my hard drive as either with “not allocated space” or “unknown”
Did i lose my data completely? Is there a solution to access the data at least to back up the most important files?
I’m using Windows 7 64-bit
